Q: Which currency is your site displayed in?
A: All prices on our site are displayed in Canadian Dollars.
Q: Do you offer discount codes?
A: To find current discount codes or coupons, follow us on ELR, Instagram & Facebook. We post about upcoming sales and other related topics on those platforms.
Q: How do I do an E-transfer?
A: You log onto your online banking. Look for a link called e-transfer. You will need to set up Paragon as your payee. Use our email address firstname.lastname@example.org then you will be asked to make a secret question for us to answer to get the money transfer. Make the question - What is your business? Make the answer - Paragon Now you are all set. Follow the prompts and you're done. Here is a link to help out and answer any questions.
Q: Do you offer your flavourings in sizes larger than what is advertised on your site?
A: We can certainly accommodate larger order requirements. If you see a flavouring that you need, but the size that you are looking for is not available on the site, email us at email@example.com .
Q: Do your carry nicotine? How do I order it?
A: We do carry nicotine. Look under the unflavoured base tab. Nicotine orders must be paid for by e-transfer ONLY.
Q: Do you have a wholesale program? How do I apply?
A: We will be rolling out a wholesale program in the near future. Keep an eye on our social media accounts for announcements regarding our wholesale launch.
Q: Can I change an order once it's been placed?
A: **Please review all orders carefully before proceeding to the checkout page** We have a strict policy on order editing. We are unable to edit the items on your order once your order has been placed. If you need help, you can always contact our support team. If your order has not reached it's final stages of processing, we may be able to cancel your original order and issue a refund. At that point, you may place a new order with all of the items you wish to purchase.